Privacy Policy

iSupplyAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content marketing platform at isupplyai.com (the "Service").

Information You Provide

• Account Information: Email address, name, and password when you register
• Profile Data: Company name, industry, and brand voice preferences
• Content Data: Topics, content preferences, and generated content you create
• Payment Information: Billing details processed securely through our payment providers
• Connected Accounts: OAuth tokens when you connect LinkedIn, Medium, or other platforms

Information Collected Automatically

• Usage Data: Features used, content generated, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed
• Cookies: Session cookies for authentication and preferences

• Provide, maintain, and improve our AI content generation services
• Process your transactions and manage your subscription
• Generate personalized content based on your brand voice settings
• Distribute content to connected social media platforms on your behalf
• Send service updates, security alerts, and support messages
• Analyze usage patterns to enhance our AI models and features
• Detect and prevent fraud, abuse, or security incidents

Our Service uses artificial intelligence and machine learning technologies, including:

• OpenAI: For content generation, analysis, and natural language processing
• Third-Party AI Services: For image generation and content optimization

Content you input may be processed by these AI services to generate outputs. We do not use your content to train AI models. Your brand voice settings and preferences are stored securely and used only to personalize your experience.

We may share your information with:

• Service Providers: Third parties that help us operate (hosting, payment processing, analytics)
• Connected Platforms: LinkedIn, Medium, Twitter, Facebook, Instagram when you authorize posting
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security audits and monitoring
• Access controls and authentication requirements

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Disconnect: Revoke access to connected social platforms at any time

To exercise these rights, contact us at privacy@isupplyai.com

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time. Some data may be retained for legal compliance, dispute resolution, or fraud prevention purposes.

Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use our Service

You can control cookies through your browser settings, though some features may not function properly without them.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws, including GDPR and CCPA requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.